1. Introduction
Sb77 is a trusted online gaming platform for users in Bangladesh. When you use the sb77 website or mobile app, certain information naturally comes to us. This privacy policy clearly explains how that information is collected, how it is used, and how it is kept secure.
Sb77 believes that your privacy is a fundamental right. That is why we have created this policy with complete transparency — no complex legal language, just clear and straightforward information so you know exactly where you stand. By using sb77's services, you are considered to have accepted this privacy policy. Please read it carefully.
This privacy policy applies to all sb77 services, products, and digital platforms. Any new services added will also fall under this policy, unless a separate policy is published.
2. What Information We Collect
Sb77 only collects information that is necessary to provide our services. We never collect unnecessary or excessive data. A detailed breakdown by data type is provided below:
| Type of data | Example | When it is collected |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact information | Mobile number, email address | During account registration |
| Financial information | BKash/Nagad number, transaction history | During deposits and withdrawals |
| Device information | IP address, browser type, operating system | Automatically while using the platform |
| Usage data | Game history, session duration, click patterns | While using the platform |
| Location information | Country, city (approximate) | Automatically, based on IP address |
3. How Information Is Collected
Sb77 collects information in several ways. We believe it is our responsibility to be fully transparent about each method:
- Directly provided information: Information you provide directly via the registration form, KYC verification, or a support ticket.
- Automatically collected: Collected automatically through cookies, log files, and tracking technologies when you use our platform.
- From third parties: A limited amount of data may be received from payment providers or KYC verification services.
- Public sources: Relevant public data may be used for fraud prevention purposes.
4. Purpose of Data Use
Your information is used only for specific and legitimate purposes. sb77 will never use your information beyond what has been authorised:
- For account creation and management.
- For processing and verifying financial transactions.
- To provide customer service and support.
- To prevent fraud and ensure platform security.
- For meeting legal obligations and regulatory reporting requirements.
- To improve platform performance and enhance the overall user experience.
- For Responsible Gaming monitoring purposes.
- To send you relevant offers and updates, with your permission.
5. Data Sharing Policy
Sb77 never sells your personal information. However, data may be shared in the following limited circumstances:
- Payment processing: The necessary data is shared with payment gateways such as bKash, Nagad, Rocket, and others to complete transactions.
- KYC partner: Relevant data may be shared with identity verification services as required.
- Law enforcement agencies: Information may be disclosed pursuant to a court order or legal obligation.
- Fraud prevention: A limited amount of data may be shared with industry-standard fraud prevention services.
Before sharing data with any third party, we ensure they maintain privacy standards equivalent to those of sb77.
6. Cookie Policy
Cookies are small text files stored in your browser. sb77 uses cookies for a variety of purposes:
- Essential cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
- Performance cookies: Helps us analyze how the platform is being used.
- Functionality cookies: Used to remember your preferences and settings.
- Marketing cookies: To show relevant content, subject to your consent.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working correctly.
7. Data Security Measures
To protect your information, sb77 uses industry-leading security technology:
- For all data transfers 256-bit SSL/TLS encryption Use.
- For stored data AES-256 encryption।
- Regular Security audits and penetration testing।
- Two-factor authentication (2FA) Benefits.
- For suspicious activity Real-time monitoring।
- Restricted staff data access — Need-to-know access permissions।
8. Data Retention Period
Your information is not retained beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:
- While the account is active: All account information and transaction history are securely stored.
- After account closure: Financial information is retained for a minimum of 5 years (as required by law).
- KYC information: For the period required under applicable laws of Bangladesh.
- Marketing data: Until you withdraw your consent.
- Log files: Typically up to 90 days.
9. Your Rights
As an sb77 user, you have the following rights over your own information:
Right to access your data
You can request to know what information we hold about you at any time.
Right to rectification
You may request corrections if any of your information is inaccurate.
Right to erasure
You may request deletion of your information, except where retention is required by law.
Right to object to processing
You may object to specific uses of your data and withdraw your consent at any time.
Right to data portability
You may request a copy of your information in a portable format.
Right to restrict processing
In certain circumstances, you may request that the processing of your information be restricted.
To exercise any of these rights, please contact the sb77 support team. We generally respond within 30 days.
10. Privacy of Minors
Sb77's services are not intended for anyone under the age of 18. We do not knowingly collect information from minors. If you believe that a minor's information has been submitted to us, please contact our support team and we will delete it promptly.
Parents are encouraged to monitor their children's internet use and keep them away from platforms such as sb77.
11. Policy Updates
Sb77 reserves the right to update this privacy policy at any time. Any changes will be published on this page with a revised date. Registered users will be notified of any significant changes.
Continued use of sb77 after any changes to this policy will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.